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- Jan 28, 2006
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- #361
So here is an update on the phone situation. So the rep last night told me to go down to our local Verizon store and just get a new one. So I walk in and excuse my French some big fat girl with dyed blue hair is at the counter and I try to talk to her, first off she hang her tongue pierced and you can't even understand here and she goes "sorry that I can't help you because were not a true Verizon store". I felt like saying you better take the huge Verizon store sign down out front then. So she won't even help me, I figured as much so I come back and get on chat again. The guy last night was helpful, the new guy not so much, finally I just called in and spoke to a lady and she was super helpful and they are overnighting me a new one. So I will have a new one tomorrow.